Rarotongan Resorts Minimize Cancellations with Rebound Travel Technologies

The Rarotongan Resort Group will use Rebound Travel Technologies, which incentivizes guests to help ease the number of cancellations.

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Rebound Travel Technologies will be employed by The Rarotongan Resort Group, with the platform being used at Rarotongan's three South Pacific properties: Aitutaki Lagoon Private Island Resort, The Rarotongan Beach Resort & Lagoonarium and Sanctuary Rarotonga.

With the pandemic continuing to cause uncertainty around travel, Rebound's fintech platform enables travel companies to improve services and benefit from customer and cash retention. In the case of Rarotongan Resorts, the platform will benefit the resorts and guests alike in the event of cancellations, providing personalized solutions that increase guest loyalty and directly improve cash flow. In the event of a cancellation, travelers receive custom value-added offers like upgrades, dining or activity certificates if they decide to keep their reservation. 

"It is my pleasure to announce that Rebound's platform will be available for guests at our three iconic resorts in the Cook Islands," said CEO of The Rarotongan Resort Group, Tata Crocombe. "With travelers looking for a more value in their travel experience now more than ever, this partnership could not have come at a better time. Rebound's team possesses deep industry experience and offers strong support for our business."

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