The pandemic has prompted many in the wellness, beauty and fitness industries to embrace touchless and A.I. technology innovations, part of an effort to reopen safely and minimize certain face-to-face interactions. Here are three touchless tech options taking over spa businesses.
Mobile Booking & Intake Forms
Mobile booking and intake forms help everyone avoid contact with commonly touched surfaces–from pens to clipboards–and eliminate unnecessary interaction with front desk staff during check-in. Some platforms even have geofencing technology, which allows customers to check in automatically when they walk in and proceed straight into treatment areas, reducing wait times in salon lounges.
Two-Way Text Messaging
Two-way text messaging permits clients to wait in their vehicles or outside until their service provider is ready to begin the appointment—another way to maintain social distancing during the check-in process.
The convenience of mobile checkout allows customers to breeze through without contacting frequently touched POS equipment or worrying about maintaining social distancing at the front desk.