Management

SPA MANAGEMENT: Your 2012 Tax Strategy

The day of reckoning is nigh. Here’s what you need to know before filing your 2012 taxes—and channeling those refund dollars, too.

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Sticky Situations

Friday's Sticky Situation: Clock-Challenged Clients

In this new weekly column, we present real-life day spa disaster scenarios, and reveal how pros deal with common issues.

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Feature

SPA MANAGEMENT: How to Keep a Man

Once you’ve lured your male clients into the spa, use these tried-and-true techniques to keep them there.

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Slideshow

SPA TREATMENTS: Catering to Male Athletes

Spa owners who exercise the will to attract and retain male athletes are bound to develop an exceedingly loyal clientele.

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