spa management

These days, the keyboard is mightier than the sword—how do you respond when your spa gets cyber-slammed?

In this new weekly column, we present real-life day spa disaster scenarios, and reveal how pros deal with common issues.

In this new weekly column, we present real-life day spa disaster scenarios, and reveal how pros dealt with each crisis. (Warning: These situations can be awfully sticky—and uncensored!)

Correctly classifying workers can save your spa money—and a headache—during tax season.

Explore these quick ways to create a bottom-line boosting winter wonderland in your spa.