dayspa management

Spa Trends: Consumers and the Nail Industry

The nail business appears to be very much alive and ticking, according the latest Pink Report by The Beauty Company, which was presented at

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Sticky Situation: The Toxic Employee

What do you do when an employee's bad attitude is out of control?

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Sticky Situation: The Superstar Employee

How do you tell your star staffer to stop over-delivering?

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Spa Technology: Spa Management Software

ManageMySpa helps make managing your spa's day-to-day operations as seamless as possible.

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Sticky Situation: The Non-Tipper

What do you say to a client who doesn't leave a tip?

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Sticky Situation: The Uneasy Client

How do you help put a client at ease in the treatment room?

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Sticky Situation: Customer Complaints

How do you handle client complaints against a therapist?

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Sticky Situation: Not-So-Supportive Staff

What do you when an employee bad-mouths a co-worker to a client?

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Sticky Situation: Employee Theft

Have you ever had an employee steal from you?

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Sticky Situation: The Combative Client

What do you do when a client sparks an argument with front desk personnel?

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