Cici Coffee

Sticky Situation: The Power Struggle

What do you do when an unexpected power outage cuts a client's treatment short?

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Spa Management: Green-Centric Hiring Practices

As today’s clients grow increasingly eco-conscious, it’s crucial to employ pros who can carry through your spa’s green initiatives—and further reduce its carbon footprint.

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Spa Wellness: Toxin-Free Spas

How to allow clients to breathe easier? Make your day spa into a toxin-free haven.

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Sticky Situation: A Sick Therapist

In this new weekly column, we present real-life day spa disaster scenarios, and reveal how pros dealt with each crisis.

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Friday's Sticky Situation: Clock-Challenged Clients

In this new weekly column, we present real-life day spa disaster scenarios, and reveal how pros deal with common issues.

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Spa Marketing: Promotional Calendars

Want to plan and execute sharp spa marketing strategies throughout 2013? Create a bulletproof promotional calendar.

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