Sticky Situations

Sticky Situation: The Gift Card Conundrum

What does the fine print include on your gift cards and treatment specials?

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Sticky Situation: The Power Struggle

What do you do when an unexpected power outage cuts a client's treatment short?

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Sticky Situation: The Shoplifter

What do you do if you suspect a client stole something from your spa?

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Sticky Situation: Bad Credit Client

What do you do when a client's payment is declined?

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Sticky Situation: The Quitter

What's your two-week notice policy?

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Sticky Situation: Pop Goes the Client

How would you stop a chronic gum-popper?

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Sticky Situation: A Rowdy Bunch

What do you when a group's good time becomes disruptive to other guests?

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Sticky Situation: The Unhappy Client

What do you do if your client is just not happy with their treatment?

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Sticky Situation: The Indiscreet Client

What do you do when guests start to air their dirty laundry in your spa?

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Sticky Situation: The Early Bird

How do you accommodate clients that arrive a bit too early?

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