Articles

Spa Business: Africa

Massive and diverse, the continent of Africa houses many regions that are primed for spa business development.

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Sticky Situation: Hardship Cancellations

What do you offer a client who cancels their spa membership due to a personal hardship?

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Spa Services: Selling Moisturizers to Men

How to understand, confront and reverse men’s deep-seated aversion to lotion.

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Sticky Situation: The Greedy Guest

What is your policy on free samples?

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Spa Retail: Clean Scene Part 1

Check out our picks of cream-of-the-crop cleansers from top skincare manufacturers.

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Spa Retail: Clean Scene Part 2

Check out the second installment of our list of cleansing superstars!

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Spa Retail: Gift Card Strategies

Experts share advice for new spa owners on gift card strategies for Mother’s Day and beyond.

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Spa Trends: One-Stop Shops

Savvy spa owners are turning time-crunched clients into one-stop shoppers.

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Sticky Situation: The Toxic Employee

What do you do when an employee's bad attitude is out of control?

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