Articles

Sticky Situation: The Uneasy Client

How do you help put a client at ease in the treatment room?

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Spa Treaments: Neck and Décolleté

Spa pros sound off on why the neck & décolleté are often neglected in skin regimens.

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Spa Services: Massage Add-Ons

Spa pros discuss how a few extra bells and whistles can make for an ahhh-mazing massage experience.

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Sticky Situation: Instant Termination

When is it right to instantly fire a therapist?

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Spa Services: Add-On Treatments

Add-on services can be a major revenue generator when the price is right.

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Spa Marketing: Logo Logistics

Creating the perfect logo can be tricky. Here are 10 questions to consider before consulting a graphic designer.

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Spa Services: The State of Massage

Check out the latest statistics and facts on the state of massage therapy.

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Sticky Situation: Customer Complaints

How do you handle client complaints against a therapist?

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Spa Services: Massage for Mental Health

New research recently published in clinical journals help substantiate the mental health benefits of massage therapy.

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Spa Management: Staff Meetings

Check out our tips on how to make staff meetings productive and useful.

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