Articles

Sticky Situation: The Gender Dilemma

Your client books a male therapist, then changes her mind at the last minute. What do you do?

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Spa Services: Seasonal Specialties

Seasonal strategies help keep your spa bustling with activity all year long.

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Spa Health: Changing Climate and Skin Care

What do climate changes mean for the future of skin care?

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Spa Trends: Coffee-Infused Treatments

These coffee-based spa treatments have clients feeling full of beans during the holiday season.

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Sticky Situation: Not-So-Supportive Staff

What do you when an employee bad-mouths a co-worker to a client?

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Spa Retail: A Package Deal

Product quality rules, but product packaging sells. Here are some tips on how to maximize a product package's sales potential.

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Sticky Situation: The Compensation Conundrum

How do you keep your unemployment reserve down?

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Spa Management: Assessing Your IT IQ

When it comes to developing intelligence technology chops, spas can’t afford to sit on the sidelines.

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Spa Health: Post-Cancer Fatigue

Help clients battling post-cancer fatigue regain their energy with these helpful tips.

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Sticky Situation: Employee Theft

Have you ever had an employee steal from you?

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