Articles

Undercover Clients

Used properly, secret shoppers help you curb complaints and secure rave reviews for your spa.

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Amenity Integrity

In the competitive day spa market, it's the creative bird who catches the worm—and this often comes down to standout complimentary flourishes.

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Crush on You

By introducing clients to the natural skincare benefits of vinotherapy, spas are putting a new spin on happy hour.

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A Few Good Mentors

Mentor-mentee relationships are a sure way to elevate not only your business, but the spa industry in general.

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Rocking the Kasbah

Wellness tourism experts agree that Morocco is earning a prominent position on the spa map.

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Gifts With Character: Expanded Holiday Retail Gift Guide 2014

This year, come holiday gift-buying time, your clients can take their cues from the latest and most popular shows gracing the small screen.

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Expanded Holiday Retail Gift Guide 2014: Scandal

Stock your shelves for your business glamorous go-getters who want to look their best 9 to 5.

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